Delivery

The supplier will send the products to the distribution warehouse, from where the products whose final destination will be the address established by the buyer will be dispatched. Each time an order is sent, the buyer will receive an email.

Shipping costs shall be borne by the buyer.

The purchase order corresponding to the order will be available on ESQUI-OUTLET once payment has been confirmed, and may be viewed via the link: "My Orders", from the time the email is sent. This original purchase order includes delivery costs and VAT.

ESQUI-OUTLET will ask its customers to choose the delivery location, specifying their home, office or centre where they wish the product to be delivered. Delivery time ranges from 24 to 72 business hours within the Peninsula from the delivery of the product to the carrier, which is usually 24-48h.

ESQUI-OUTLET will inform the customer that the order has left the distribution warehouse by sending an email.

Each delivery shall be deemed completed when the product is made available to the customer by the carrier, as evidenced by the tracking system used by the carrier. It is the recipient's responsibility to check the order at the time of delivery and to make all justified reservations and claims at that time; they may even refuse the package if it has been opened or if it shows clear signs of damage.

Reservations and claims must be sent to ESQUI-OUTLET by email to the address found on the ESQUI-OUTLET website.